Maintenance & Support

Overview

Keep your product healthy with proactive monitoring, patching, incident response, and capacity planning—delivered via clear SLAs and reports.

Why choose us
24×7 monitoring with smart alerting
Tiered SLAs tailored to business impact
Security patching and dependency upgrades
Capacity planning and cost guardrails
Tools & Tech

Datadog, New Relic, Sentry, Prometheus + Grafana, uptime monitors, backup automation, PagerDuty/incident tools.

Sample Outcomes
  • Monthly health reports with actions & SLIs
  • Fast incident response and clear post-mortems
  • Scheduled updates and hardening tasks
  • Scalability forecasts and cost tuning
  • Runbooks and on-call procedures

Keep systems healthy with proactive monitoring, patching, and responsive support.

Capabilities

  • 24×7 monitoring
  • SLA‑based support
  • Patch & dependency updates
  • Incident management
  • Capacity planning

Typical deliverables

  • Runbooks & on‑call rota
  • Monthly health report
  • Security patch log
  • Capacity plan
  • Post‑incident reviews
Request proposal